Legal Notice

Terms and Conditions

Introduction

Welcome to Let's Counsel. These terms and conditions govern your use of our website and the counselling services we provide. By accessing our website or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our website or services.

Professional Services

The counselling services provided through this website are delivered by qualified professionals in accordance with the ethical standards and guidelines set by the relevant UK counselling body. While we strive to provide high-quality support, counselling outcomes cannot be guaranteed and vary based on individual circumstances.

Confidentiality

We are committed to maintaining the confidentiality of all client information in accordance with our professional ethical standards and UK data protection law. However, please be aware that confidentiality may be broken in exceptional circumstances where there appears to be a risk of serious harm to you or others, or when required by law.

Limitations of Liability

The information provided on this website is for general informational purposes only and should not be considered as a substitute for professional medical advice, diagnosis, or treatment. We do not accept any responsibility or liability for any actions taken as a result of the information provided on this website.

In no event shall [Your Counselling Service Name], its practitioners, employees, or affiliates be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, arising from your use of the service or website.

Emergency Services

Our counselling services are not intended for emergency situations. If you are experiencing a crisis or emergency, please contact your GP, go to your nearest A&E department, or call one of the following:

  • NHS: 111
  • Samaritans: 116 123
  • Emergency Services: 999

Information We Collect

We collect personal information that you voluntarily provide when contacting us or booking services, including:

  • Name and contact details
  • Basic demographic information
  • Information relevant to the counselling services

How We Use Your Information

We use your information to:

  • Provide and manage counselling services
  • Communicate with you regarding appointments
  • Maintain clinical records as required by professional standards

Data Storage and Security

All personal and clinical information is stored securely in accordance with the Data Protection Act 2018 and the UK GDPR. We implement appropriate technical and organisational measures to protect your data.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing of your personal data

To exercise these rights, please contact us at [contact email].

Cookie Policy

Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. For more information about how we use cookies, please see our full Cookie Policy.

Contact Information

If you have any questions about these terms, please contact us at: letscounsel365@gmail.com